// dunning & collections
Get paid faster.
Without the
manual follow-ups.
SuiteCollector automates the entire dunning lifecycle inside NetSuite — multi-step workflows, promise-to-pay tracking, risk scoring, and DSO analytics. Native to NetSuite.
14-day free trial. No credit card required.
// built for collections teams
Everything you need to reduce DSO.
Multi-step
Dunning workflows
Email, letter, call, escalation, task.
100%
Automated execution
Set it and let it run.
Native
NetSuite sync
Customers, invoices, payments.
Zero
Missed follow-ups
Promise-to-pay tracking & reminders.
// features
Everything you need to
optimize collections.
From seamless NetSuite integration to automated dunning workflows, SuiteCollector has the tools to transform how your team works.
NetSuite Integration
Deep integration with NetSuite via OAuth 2.0. Sync customer data, invoices, and payment history on your schedule or on demand.
- Scheduled & on-demand sync
- OAuth 2.0 authentication
- Historical data import
Custom Dunning Workflows
Build multi-step sequences combining emails, letters, phone calls, tasks, escalations, and more.
- Email, letter, call, task, escalate
- Email and letter templates with variable replacement
- Schedule steps relative to invoice due dates
Promise to Pay
Track payment commitments with installment plans, approval workflows, and automated reminders.
- Installment tracking
- Approval thresholds
- Automated reminders
Customer Risk Scoring
Algorithmic risk profiling that scores customers based on payment behavior, exposure, and promise reliability.
- Days-to-Pay trend analysis
- Promise reliability scoring
- Historical risk trending
Reports & Analytics
Built-in reports covering collector performance, aging trends, workflow effectiveness, and cash forecasting.
- Collector performance metrics
- Aging & DSO over time
- Cash forecast from promises
Collections Dashboard
Real-time visibility into AR with aging buckets, DSO tracking, and a calendar of upcoming due dates.
- AR aging (current through 90+)
- DSO calculation
- Due date & installment calendar
// the product
Built for the
way you work.
A clean, focused interface that gets out of your way. Every screen is designed around the real work of collections — not generic CRM ceremony.
- Real-time collections dashboard with aging & DSO
- Unified customer view — invoices, contacts, notes, promises
// how it works
Up and running in
three steps.
Connect NetSuite
Authorize SuiteCollector through NetSuite’s OAuth 2.0 flow from your NetSuite integration record. No tokens to copy and paste.
- OAuth 2.0 authorization
- No copy-paste credentials
- Historical data import
Design your workflows
Build multi-step dunning sequences combining emails, letters, calls, tasks, and escalations. Customize templates with variable replacement and schedule steps based on days past due.
- Step-by-step builder
- Templates with variable replacement
- Configurable timing & escalation
Automate & track
Let SuiteCollector run workflows automatically while you monitor performance with built-in reports and risk scoring.
- Automated step execution
- Days Sales Outstanding & aging reports
- Risk scoring & promises
// why teams choose us
Purpose-built for
NetSuite users.
NetSuite Native
Built from the ground up for NetSuite — with deep understanding of your data model.
Fully Automated
Configure once; SuiteCollector handles execution, follow-ups, and escalations.
Flat-Rate Pricing
One price, unlimited users. No per-seat fees and no implementation charges.
Team Collaboration
Invite collectors, assign accounts, and manage workflows together.
// the payoff
Transform your collections process.
Stop chasing invoices manually. Let SuiteCollector automate your dunning so your team can focus on what matters.
Start Free TrialZero
Manual follow-ups
Emails, letters, calls, escalations — all automated.
// roadmap
What’s shipping next.
SuiteCollector is actively growing. Here’s a peek at what we’re building.
Customer Self-Service Portal
A secure portal where customers view invoices, request payment plans, and communicate with your team.
AI-Powered Insights
Narrative summaries of customer risk and tailored collection strategy recommendations.
Workflow Branching
Conditional logic — branch paths by risk tier, payment history, amount, or customer response.
// netsuite native
Deep integration.
Not a connector.
SuiteCollector is purpose-built for Oracle NetSuite. We speak NetSuite’s data model fluently — customers, invoices, payments, custom fields, currencies.
// pricing
Simple. Transparent.
One plan. All features included. Pay monthly or save with annual billing.
// everything included
Annual
best value$332.50/month, billed annually — two months free.
Start Free TrialBoth plans include a 14-day free trial. No credit card required.
Need a custom solution? Talk to us →
// faq
Questions? We’ve got answers.
How quickly can I get started with SuiteCollector?
You can be up and running quickly. Connect your NetSuite instance through OAuth 2.0, and SuiteCollector will sync your customers, invoices, and payments. A default dunning workflow is created automatically for your team.
Is my NetSuite data secure with SuiteCollector?
Yes. We use per-team encrypted credential storage, role-based access controls, and OAuth 2.0 authentication. Credentials are encrypted at rest using team-specific encryption keys.
Can I customize dunning workflows for different situations?
Yes. Create multiple workflows with different step sequences, timing, and escalation paths. Each workflow supports email, letter, phone call, task, escalation, credit hold, collections referral, write-off, and custom actions.
How does customer risk scoring work?
SuiteCollector analyzes historical payment behavior using a multi-factor algorithm considering Days-to-Pay trends, payment consistency, promise reliability, and current exposure. Customers receive a 0–100 score and a tier from A (low risk) to F (severe). Scores update automatically with a confidence level based on transaction history.
How does promise-to-pay tracking work?
Record a customer’s payment commitment with optional installment plans. SuiteCollector tracks fulfillment, sends reminders before installments are due, and flags broken promises. Configurable approval thresholds let managers review larger promises.
What email templates are included?
Pre-built templates for common dunning scenarios: friendly reminder, second notice, urgent notice, final notice, and collections notice. All support variable substitution for customer name, invoice number, amount, days overdue, and more. Create your own templates too.
What if I need to cancel my subscription?
You can cancel anytime. We’ll help you export your data and ensure a smooth transition. No cancellation fees. No long-term contracts.
Still have questions?
Talk to our team// ready when you are
Stop chasing invoices.
Start collecting automatically.
Connect NetSuite, design your workflows, and let SuiteCollector handle the rest. Your team gets their time back.